Our first product

Pavryn Learn

Online staff training for local councils.

Lessons teach with short videos and realistic practice. Every answer gets an explanation.

Discuss a pilot

A still from the start of a Lesson 1 teaching video.

How Pavryn Learn teaches

Watch or read

Short videos teach each point, and every video has a complete text version.
Practise

Staff work through a realistic, fictional situation and decide what to do. Practice is not scored.
See why

Every answer, including “I am not sure”, gets an explanation before staff move on.

Updated payment details for invoice WB-1842

Jordan Ellis, Willowbridge SuppliesPayment change paused

Read the email again

Inbox · fictional practice email

Updated payment details for invoice WB-1842 Jordan Ellis, Willowbridge Suppliesaccounts@willowbridge-supplies.example

Hello,

We have moved our business banking. Please use the replacement account details in the attached payment notice for invoice WB-1842.

The invoice is due today. Please confirm once your records have been updated so that we can release the next delivery.

Thank you, Jordan Ellis Accounts team, Willowbridge Supplies

1 attachment Payment-notice-WB-1842.pdfPractice label only. Nothing opens.

Before anyone changes the payment details, what is the safest next step?

Use the attached notice because the supplier name and invoice reference match. Reply to the message and ask the sender to confirm the account. Pause the change, follow the approval process and verify using trusted contact details already held. Delete the message without telling the colleague handling the payment.

I am not sure

A practice decision from Lesson 1. Try it here.

Want to try Pavryn Learn with your council?

hello@pavryn.com

Pavryn Learn

How Pavryn Learn teaches

Watch or read

Practise

See why